Payment fees
Payment fees that grew faster than you did.
The pricing you accepted at launch made sense for a few hundred customers. At your volume today, blended rates, cross-border fees and paid add-ons can push your payment processing fees higher than they should be, and nobody has looked at the invoice line by line.
What usually causes it
- Standard blended pricing that was never renegotiated
- Cross-border and currency conversion fees on international customers
- Add-on fees for billing, invoicing, fraud tools or payouts
- No comparison between blended and interchange-plus pricing
What I check
- Your effective rate by card type, region and currency
- What interchange-plus pricing would cost you instead
- Add-on and tool fees you may not need
- Your contract terms and when you can renegotiate
Typical fixes: a renegotiation pack for your provider, a move to interchange-plus where it pays, local acquiring, pricing in local currencies, and removing unused add-ons.
See what each basis point is worth.
Try the leak calculator, or take the scorecard for your three biggest risks.